Policy

Check-in and Check-out times

Check-in: 3-7pm

Check-out: 11:00am

Payment

Our preferred method of payment is Interact e-Transfer. This method is sent from your bank account to our email address. We then accept the transfer into our business account. 100% of the payment is due upon booking.

Cancellation policy

If the guest(s) cancel more than 30 days prior to the reservation, 100% refund – $20 cancellation fee. If the guest(s) cancel less than 30 days prior to the reservation date, 50% refund unless we can rent out the room to someone else then 100% refund – $20 cancellation fee. (Rental Agreement to be prepared).  Room rental is based on a two night minimum (four night minimum in the Waterfall Suite).

Families with Children

We love little people, but need to ensure other guests have quiet and privacy. A discussion with the hosts is required prior to booking.

Pets

We love furry creatures, however there are too many people with allergies; unfortunately we cannot accept any pets.

Smoking

Tara Shanti is a non-smoking environment